Online retail is booming. How can other retailers react?
New research from RBC indicates that one of the key trends for 2017 is going to be an explosion in growth of online retail. Analysts say that this...
Want to know how the UK’s leading car insurance providers performed in a recent customer experience survey?
Webhelp recently commissioned a survey asking 1000 car insurance customers to rate their current providers customer experience and the results are now in.
Eighteen questions were asked in total, all of which were categorised under the following criteria:
We then used the data to create our own ‘UK Car Insurance Customer Experience League Table’.
To find out who came Top and Bottom in our league tables, and to access the complete interactive league table plus the full survey report containing even more insights, just click here!