Can Large Companies Really Offer Personalised Service?
Offering a personalised service in a small business is relatively easy. I have a local cafe close to where I live and I’m always pleased that...
This morning, EE and Webhelp UK hosted an event to mark the official launch of a new contact centre in Derby.
Earlier this year, EE partnered with Webhelp UK as part of its commitment to return 1,000 customer service jobs to the UK. This event marks the next stage in the partnership and demonstrates EE and Webhelp UKÂ’s pledge to deliver industry leading customer service and provide job opportunities for the local community.
Olaf Swantee, CEO at EE and David Turner, CEO at Webhelp UK, were both in attendance to celebrate the opening.
Olaf Swantee said: Â“The opening of our new contact centre in Derby underlines our continued investment in creating jobs across the UK, as well as our ongoing determination to provide the leading customer service in the UK telecoms sector.
David Turner, CEO at Webhelp UK, commented: Â“ItÂ’s fantastic to welcome EE into the Webhelp fold, the addition of such a premium brand to our client base is testament to the gold standard customer experience management services that we provide.
Â“WeÂ’re privileged to be working with a company that has achieved such success and growth since it began, and look forward to working with the team and delivering outstanding customer service to their customers.Â”
Pictures of the launch event will be added to this page shortly.
|Panoramic view of the EE and Webhelp UK customer experience centre in Derby|