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Webhelp Plays Crucial Role in Shaping the Future of the Contact Centre Industry in South Africa

Leading global business process outsourcing and customer experience expert, Webhelp, is putting its international experience and pedigree behind...

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Webhelp Receives Six Nominations in the South African BPO & Contact Centre Awards

Leading global customer experience and business process outsourcing company, Webhelp, is...

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Webhelp Daredevil Dives for Charity

A brave Kilmarnock woman has skydived her way to an impressive £3,612 for local charity Ayrshire...

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Everest Names Webhelp a Major Contender and Star Performer in the Global CCO Industry

Leading global customer experience management expert, Webhelp, has been named a Star Performer and...

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Personalisation – are the under 35s being left out?

Personalisation. It’s a much talked about subject and one of the latest key concepts in...

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Webhelp Expands Into the Healthcare Sector with Acquisition of Direct Medica

Direct Medica is the leading French healthcare customer relationship management firm 14th acquisition for Webhelp in four...

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Webhelp Wins Gold at Contact Centre World Awards

  Leading global customer experience and business process outsourcing company, Webhelp, is...

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Trust and Customer Experience are Where the Battles for Customers are Being Fought in Retail Banking

13% of people trust their bank less now than 12 months ago Lloyds tops list of most...

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Multilingual Hubs – When Two Heads Are Not Better Than One

The phrase ‘two heads are better than one’ is commonly accepted in the context of collaborative...

News
Webhelp Develops Performance Compass to Improve Customer Experience

Leading global customer experience and business process outsourcing company, Webhelp, has developed...

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Webhelp Celebrates 110 Years of Excellence in Kilmarnock

Leading global customer experience expert Webhelp has celebrated 110 years of dedicated customer...

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Webhelp Celebrates 250 Years of Excellence in Falkirk

  Leading global customer experience expert Webhelp has celebrated 250 years of dedicated...

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Webhelp Celebrates 210 Years of Excellent Customer Experience in Dearne Valley

Leading global customer experience expert Webhelp has celebrated 210 years of dedicated customer service from a total of 21 Dearne Valley based...

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Webhelp Celebrates 95 Years of Excellent Customer Service in Rothesay

Leading global customer experience expert Webhelp has celebrated 95 years of dedicated customer...

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Webhelp Celebrates 75 Years of Excellent Customer Experience in Dunoon

Leading global customer experience expert Webhelp has celebrated 75 years of dedicated customer...

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Webhelp Celebrates 740 Years of Excellent Service

  Leading global customer experience expert Webhelp has celebrated 740 years of dedicated...

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Webhelp Teams Triumph in Challenge Lisboa

  Leading global customer experience expert Webhelp is celebrating the success of its three...

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Webhelp Teams Take on Challenge Lisboa

Leading global customer experience expert Webhelp is hoping to prove it is as much a force to be...

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Changing the Future of Customer Experience and BPO with Technology, Creativity and Expertise

The use of digital technology has exploded in the past decade and the rate of change is increasing....

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Webhelp Nordic to Open New Office in Sweden

Leading global business process outsourcing and customer experience expert Webhelp, is to create 60 jobs with the opening of a new office in...

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Could Social Media Have Prevented the 2008 Financial Crisis?

In 2017 the vast majority of people use social media in one form or another. Companies are...

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Webhelp and honeybee Join Forces to Revolutionise Contact Centre Sales Operations

  honeybee, a pioneer set to transform the way people buy and sell, has today announced a...

News
Webhelp Netherlands announces the acquisition of Telecats

Webhelp Netherlands, a leading player in the transformation of customer experiences, is pleased to...

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Webhelp Enters Russian-speaking Market with Latvian Expansion

  Leading global business process outsourcing and customer experience expert Webhelp, has...

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Webhelp Brings Biodiversity to Dunoon School

Local Dunoon school, Sandbank Primary, has had a lesson in biodiversity from leading global customer experience and business process outsourcing...

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President of Madagascar Inaugurates Webhelp’s New Site

President of the Republic of Madagascar, Hery Rajaonarumampianina, has inaugurated the new offices...

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Webhelp Announces Collaboration with Trees4Scotland

  Leading global customer experience and business process outsourcing company, Webhelp, has...

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Vodafone Creates 300 New Jobs at Webhelp UK

  Vodafone will be creating 300 new customer service roles over the next two years at the...

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Webhelp Starts Partnership with Facilities Management Team at the Co-Op

Leading global BPO and customer experience expert, Webhelp, is pleased to announce that as of April...

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In a World Where Everything is Connected, Where Do You Start?

For the past decade we have heard bold predictions about how artificial intelligence (AI) and robots will transform all aspects of our lives. And...

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Webhelp on growth trajectory: Expanding its position as a leading innovator with the acquisition of O|con

  Webhelp, global provider of business process outsourcing services (BPO), has announced the...

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Kilmarnock Team Spreads the Love with Donation to Crosshouse Hospital

  Webhelp colleagues in Kilmarnock have been getting into the spirit of St Valentine’s Day...

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