- Customer Experience and Contact Centre Services
- Webhelp Payment Services
- Webhelp Enterprise
- Netino by Webhelp
If you’ve made it through to the interview stage, we’re pretty sure you’re already the kind of person who makes a great first impression; the kind of person we want to bring on board.
Here’s a few things to consider for your interview:
Visit the company website. Look at our history, vision, values and the services we provide. It not only show us you understand the company, it shows you what it’s like to work with us. “I believe my loyalty to Webhelp, my personal motto to always add value to everything I do, and going the extra mile, all contributed to my promotion. I take personal satisfaction in rising to any challenge that is presented to me. I am a dedicated and diligent employee, and strongly believe in the company’s vision. I am really excited to be part of Webhelp’s successful journey”
Dressing appropriately for the interview isn’t just about making a good first impression. It’s about how it makes you feel. Look smart and confident on the outside – feel it on the inside.
If you wow us on the phone, we’ll know you’ll be able to wow customers on a call, too – it is after all, a huge part of our business. Try to be prepared to talk confidently at a moment’s notice. You never know when we might contact you for a chat.
Prepare for a phone interview just as you would if meeting us face to face. Know your strengths, weaknesses and be prepared to answer our questions with confidence. In a phone interview, silences and stalling is more noticeable, so you’ll need to communicate brilliantly, just like you would on a customer call. It will also help if you:
We know interviews are stressful – we’ve been there. It’s easy to get distracted by your nerves. But if you simply listen to what your interviewer is asking you and engage in the conversation, you’ll find it much easier to answer.
Some candidates find the STAR model useful to form responses:
Last but not least, relax and enjoy the experience. Remember, it’s an opportunity for you to get to know us, too.