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Our Leadership

Global Management Team

Olivier Duha
Co-Founder
Matthieu Bouin
Director of Strategy and New Lines of Business
Vincent Bernard
Chief Executive Officer Webhelp France
Christine Scheffler
Chief HR Officer
David Turner
Chief Executive Officer Webhelp UK
Gert-Jan Morsink
Chief Executive Officer Webhelp Nederland
Thomas Berlemann
Chief Executive Officer Germany, Austria and Switzerland
Terje Andreassen
CEO Webhelp Nordic
Jean-Baptiste Decaix
Chief Delivery Officer
Vincent Tachet
Chief Technical and Infrastructure Officer
Bruno Vaffier
CHIEF FINANCIAL OFFICER
Sandrine Asseraf
Group General Counsel
Joseph Ayala
Corporate Development Director
Etienne Turion
CEO Webhelp Enterprise
Dominique Chatelin
Chief Executive Officer Webhelp Payment Services

Regional Management Team

David Turner
Chief Executive Officer Webhelp UK
Dean Hartley
Chief Financial Officer
Andy Doig
Chief Operating Officer
Gillian Campbell
Human Resource Director
Helen Murray
Chief Customer Solutions Officer
Craig Gibson
Chief Commercial Officer - Webhelp UK, India & South Africa
Carl Schaefer
Director - Infrastructure and Transition

News & Insights

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The tech your customer really cares about

The Webhelp team will be attending the RetailWeek Live event in London on March 7th and 8th. I’ve been taking a look through the agenda to see what is being discussed and one session titled ‘The Tech your Customer Really Cares About’ really caught my eye. The constant innovation in retail technology is something that executives have to manage all the time. Whether you are managing...

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TECHNOLOGY IN THE TRAVEL SECTOR

How often are travellers using digital methods? What channels are customers using most frequently? And has the internet, as many predicated, replaced the traditional travel agent?   The Travel Industry is one sector that many people believed would be disrupted the most following the...

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Brits Are Looking Forward to a Traditional Family Christmas

  Electronic devices and computer games don’t make it into top 10 of gifts   With Christmas just days away, the majority of Brits are looking forward to time with friends and family this festive period, according to the latest consumer research from customer experience expert,...

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Three Quarters of Brits Say Brexit Vote Hasn’t Changed Their Attitude to Credit

  Are we ignoring the economic indicators and heading for a debt disaster?   Arguably the most important decision in a generation in the UK, the Brexit vote has dominated political rhetoric and news headlines in recent times, but how much of an impact is it having on our future financial...

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