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The Webhelp Difference

We combine intelligent customer experience engineering with transformative business process outsourcing. Our services include data-led customer experience and contact centre services, and a range of B2B and B2C processes across various sectors.

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Webhelp selected by Unilever to deliver european customer contact services

Global customer experience and business process outsourcer, Webhelp, has been selected by international consumer goods giant Unilever, to deliver customer contact services across Europe.

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Your Needs

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Performance.

Our pursuit of continuous improvement. We’ve structured our business to deliver continuous performance improvement. Every day.

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Transformation.

Our ability to deliver change. Whatever scale of transformation you have in your sights, we’ll engage with you to deliver it.

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Financial gain.

Our commitment to your bottom line. We’ll contract with you in ways that unlock opportunities for innovation, differentiation and financial gain.

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  • Case study

    Expanding its global business in the fashion sector

    Ensuring success. Limiting risks.

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  • Case study

    Ramping Up Seamlessly with Agile Methodology

    Insight. Solutions. Expansion. Success.

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  • Case study

    Raising Quality Scores through Insight

    Continuous improvement through intelligent solutions.

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Our clients

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Our B2B services for Office Depot cover both voice and online channels. Webhelp provides customer service, sales, cross- and upselling and account management to this leading office supply chain.
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Webhelp operates as a strategic partner with Sky, handling a wide range of customer service areas. These include customer retention and value promotion, technical support for Sky TV, billing across al
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Webhelp runs the customer service area of Virgin Mobile, offering assistance in a range of areas including billing and subscriptions. We also provide telesales services.
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As strategic partners, we run the customer service areas for Vodafone. Supplied across multiple channels, these services include billing support, general assistance and retentions. We also handle both inbound and outbound sales.
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BUSINESS PROCESS AND CUSTOMER EXPERIENCE OUTSOURCING

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