The state of omni-channel in 2017
New research from the USA shows that shoppers are now almost evenly split on whether they shop online or in stores. The research was recently...
We combine intelligent customer experience engineering with transformative business process outsourcing. Our services include data-led customer experience and contact centre services, and a range of B2B and B2C processes across various sectors.FIND OUT MORE
Webhelp has announced a new partnership with Recast.AI that will allow us to develop our chatbot and artificial intelligence capabilities. The partnership will unite Webhelp, a leader in the BPO sector, with a leader in the AI field to ensure the power of artificial intelligence is harnessed and exploited to enhance the customer experience.FIND OUT MORE
Our pursuit of continuous improvement. We’ve structured our business to deliver continuous performance improvement. Every day.
Our ability to deliver change. Whatever scale of transformation you have in your sights, we’ll engage with you to deliver it.
Our commitment to your bottom line. We’ll contract with you in ways that unlock opportunities for innovation, differentiation and financial gain.
Insight. Solutions. Expansion. Success.Read case study
Continuous improvement through intelligent solutions.Read case study
Nearshoring for ongoing financial gain and service excellenceRead case study