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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


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Liu Jo
Guess
Fransat
Webhelp runs telesales for Fransat, and offers technical support for the service’s set-top boxes.
Closed
Logitech
OKI
Mulberry
Jimmy Choo
BONPRIX
Webhelp assists customers with orders and payments via phone and email, providing general support for the mail order and ecommerce sides of the business.
Munich
Pretty Ballerinas
Essent
Webhelp provides multilingual customer service to this leading energy supplier, across multiple channels.
Voyageprivé
Webhelp provides customer service to Voyageprivé, which includes handling bookings and offering information to travellers.
FDJ
We provide customer service to those playing the lottery and purchasing tickets, as well as technical support for website users.
Agatha Ruiz de la Prada
Comutitres
We provide assistance to customers with various areas of this public transport service, including ticket booking.
Lola Cruz
La Redoute
We provide customer service for the ordering process, and support the mail order and e-commerce areas of the business.
Smart RX
Conforama
SVP
Groupe le Duff
Louvre Hotels
We run customer service for Louvre Hotels, which includes handling bookings and providing information to holidaymakers.
Deutsche Telekom
Ventadis
QuestFactory
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Banque Accord
Infopro Digital
CSF
Asus
La Centrale des Marchés Privés
Orange
We provide this telecom company with customer service in the areas of billing, orders and subscriptions. Webhelp also runs outbound telesales for Orange.
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Appart city
We provide customer service for this holiday apartment rental company, as well as placing bookings.
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Crédit Agricole Consumer Finance
Webhelp offers customer service for the credit and insurance areas of Crédit Agricole, in addition to back-office support and outbound telesales.
GRAS SAVOYE
We provide customer service and telesales for this insurance company, as well as back office support with claims processing.
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Direct Energy
Prêt d’Union
Webhelp runs inbound and outbound sales for Prêt d'Union’s services, and offers customers assistance with the registration process across online and telephone channels.
Canal +
Through Webhelp, Canal+ offers inbound customer service via telephone. Webhelp also provides telemarketing for Canal+ subscriptions through Télésecrétariat, and runs the company’s careers helplin
Wonderbox
Boursorama
We offer assistance with customer registration on the site, handle inbound service calls, and handle enquiries via phone and webchat.
Sage
HP
Webhelp provides outbound sales for HP, using telephone, email and webchat channels.
Cisco
France 24
Webhelp supports the channel’s subscription service and provides outbound telesales, contacting potential customers.
Chronopost
Webhelp offers customer service for claims processing and information on commercial deliveries. We also handle back office support for undelivered parcels.
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Philips Lighting
Citrix
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Alcatel
Webhelp handles inbound calls for Alcatel, offering customers support with billing, technical support, network information and more. We also handle sales, with both inbound and outbound capability.
Philips Professional Display Solutions
Wolters Kluwer
Panasonic
SAF
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
Colis Privé
We provide customer support on deliveries and claims, and provide back office services on deliveries and undelivered parcels.
IPM
We handle customer service, telesales and outbound mail for this innovative interactive kiosk provider.
Xerox
Toshiba
Sushi Shop
Webhelp works as a strategic partner to conduct e-reputation analysis for this restaurant, offering consumer insight and alerting them to potential issues.
Blabla car
Webhelp provides large-scale moderation for this ridesharing service, allowing them to focus on other areas, such as product development.
Coach NY
Synthesio
We work in partnership with Synthesio to analyse online content and alert companies to potential problems with their associated communities.
Marc Jacobs
Michael Kors
Symantec

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