Webhelp Becomes Key Player in Regtech BPO with Acquisition of GreenPoint
Leading global customer experience and BPO company, Webhelp, has announced the acquisition of top French firm, GreenPoint. GreenPoint is a...
In a sector where time counts, there are a lot of demands to consider. A legal professional can be in court, in a meeting, or working on a case; so a legal answering service must be flexible and extremely available.
A reliable legal answering service is a significant comfort for professionals who want to devote their time to their real work: their clients.
Personalised greeting, call transfer, appointment making: benefit from a tailor-made answering service
Ensure your switchboard is more open and increase your business.
To leave feeling carefree, with the assurance of a professional answering service when the office is closed, during leave, on Saturdays, etc.
To get fast information on a legal answering service that meets yours needs, please fill out the form below.
Substantial availability in terms of hours, six days out of seven: Monday to Friday from 8:00 am to 8:00 pm and Saturday from 9:00 am to 6:00 pm
Up to 70% in savings*
An economic billing model, adapted to your needs
No long-term commitment: cancel by email (by the 20th of the month for the following month).
Activated in 72 hours
* In comparison with full cost of a standard call
Webhelp recruits professional remote secretaries on two primary criteria:
This rigorous recruitment isn’t enough to guarantee the value of our remote legal secretaries, so they are trained on the specifics of legal professions. This training is one of our main priorities.
Beyond mastering the answering service tools, data entry, and information sharing, our operators must meet all the requirements for a profession where interpersonal relationships are essential.
Webhelp offers the only remote secretarial services to hold the two reference standards for quality (ISO 9901 and EN 15838) at all sites, as well as the Social Responsibility label.
For the client, this ensures:
The answering service charter will be respected,
The remote secretaries have good working conditions.
Webhelp designates a representative for each client, who is available to answer questions and receive instructions.
In order to ensure that the requests made by our clients are respected, Webhelp’s remote secretarial services have the most reliable information management and automatic number detection tools on the market.
Online appointment making is one of Webhelp’s signature services
We can schedule your appointments on a shared, simple, and ergonomic online calendar that syncs with Outlook and is available on your mobile phone or tablet.