Olivier is responsible for managing Media, Hi-Tech and Telecom accounts at Webhelp. His role involves guaranteeing compliance with contractual commitments and service-level agreements, and maintaining client satisfaction. Olivier develops offers and services specifically tailored to these sectors, and supports our partnership with clients on the optimisation and transformation of their customer relationship management systems (deployment, processes, digitisation, etc…).
With more than 15 years of experience in this sector, Olivier has held senior management positions within the Teleperformance Group and also founded a specialised consulting firm.
A graduate of Sup de Co Toulouse, Olivier holds an MBA from HEC Paris.