A graduate of the ESTP with an MBA from INSEAD, Hugues began his career at Accenture as a consultant. He specialised in the implementation of information systems projects, change management internationally and optimisation of operational performance.
After an entrepreneurial stint, Hughes joined Webhelp as Human Resources Director for Webhelp Morocco. He focussed particularly on developing social responsibility policy, evaluation systems (assessment centres) and performance management.
In 2011, Hugues moved to an account management role within Webhelp Group as Deputy Business Unit Director. He was appointed Business Unit Director for the Utilities and Public Services sector in 2013. Hugues’s responsibilities include overseeing the execution of contracts for Webhelp’s utilities and public sector clients, developing the customer portfolio and implementing best practices from across the industry.