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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Respect for our people has always been essential to Webhelp’s success – it’s a value we share across the entire global organisation. We treat our colleagues the same way we treat our customers – with respect and appreciation. Our Values

Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers. Take a look at our roles today and find out how we can work together.

Latest Webhelp Global Careers

11 Roles currently available
Customer Service Agent
Region: UK

Role Description

We are currently recruiting Customer Service Agents in our Glasgow Contact Centre.  With a salary of £16,500 plus additional benefits, there couldn’t be a better time to join us.   Your new company Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communication. Working in partnership with a leading financial services company, we’re looking to bring people on board who understand the importance of good conversatio...

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Part time Customer Service Advisor
Region: UK

Role Description

Are you looking for a part time Customer Service Advisor job? Due to continued business success and growth in Webhelp, we are currently recruiting part time Customer Service Advisors for our Cardiff Contact Centre.  With a starting salary of £15,300 pro rata plus additional benefits there couldn’t be a better time to join us.   Shifts: Monday to Friday 5pm to 9pm and Saturday/Sunday 8am to 5pm or 12 to 9pm (3/4 days per week) Contracted hours – Minimum 16 hours per week Training – Full ti...

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Information Security Officer
Region: UK

Role Description

Information Security Officer Falkirk   We currently have a job opportunity for an Information Security Officer to join our established team in Falkirk or Kilmarnock paying a salary of £45,000-£50,000 per annum plus additional benefits.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by exampl...

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Customer Advisor
Region: UK

Role Description

Customer Advisor 40 Hours: Monday to Friday 8 am - 9 pm, Saturday 9 am - 6 pm, Sunday 10 - 5 pm As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We need people with personality; people who have what it takes to master the art of communication. great rewards and progression, you’ll find plenty of opportunities here. It’s not just an ordinary contact centre job. Our open plan centres are fun, vibran...

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Recruitment Consultant
Region: UK

Role Description

Recruitment Consultant – Falkirk (Flexibility to cover Central Scottish sites)   We currently have a job opportunity for Recruitment Consultant to join our established recruitment team paying a salary of £25,000 per annum on a 6 month fixed term basis.   You’re New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the impor...

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Sales Manager
Region: UK

Role Description

Sales Manager - Falkirk  We're currently hiring for Sky, Europe's leading entertainment company and are recruiting Sales Managers to join us within our busy and vibrant Falkirk Contact Centre.      You will be rewarded with a salary of £35,000-£45,000 depending on experience, with the ability to increase your earnings based on performance. Also, you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us.   Who...

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FS Compliance Health and Safety Officer
Region: UK

Role Description

FS Compliance Health and Safety Officer-Sheffield   We are currently recruiting for a FS Compliance Health and Safety Officer within our Sheffield site located near Sheffield Arena. A competitive salary is offered along with additional benefits including free parking, subsidised restaurant plus access to an onsite gym and swimming pool.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of c...

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Business Trainer
Region: UK

Role Description

Business Trainer Glasgow based with occasional travel to Kilmarnock and Greenock   Webhelp UK has an exciting opportunity to join the Operational Training team. Reporting to the Training Manager you will play a central role within the Business, providing links between the Client, the live Operation, the Academy and new hire into the Organisation to ensure that appropriate and fit for purpose learning needs are identified and delivered.   As a Business Trainer, what kind of responsibiliti...

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Finance Assistant
Region: UK

Role Description

Finance Assistant – Derby We're currently hiring for a Finance Assistant to join us within our busy Derby Contact Centre.    You will be rewarded with a salary of £18,350 plus benefits including subsidised restaurant and free on-site parking.   Reporting to the Finance Manager you will be responsible for ensuring that the invoice process, accruals and client financial reports are delivered and maintained to a high standard.  As the Finance Assistant the role holder will be expected to...

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Operations Director
Region: UK

Role Description

Operations Director - South Africa Is your next job Operations Director for a multinational Company? To support our continued growth, Webhelp is recruiting an Operations Director for our business in South Africa. Based in Cape Town and paying a salary of R1.5mil per annum plus benefits, there couldn’t be a more exciting time to join us. Your New Company As one of South Africa’s fastest growing customer experience outsourcers, Webhelp SA is leading the way in an ever-changing w...

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