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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Respect for our people has always been essential to Webhelp’s success – it’s a value we share across the entire global organisation. We treat our colleagues the same way we treat our customers – with respect and appreciation.

Our Values

Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

Take a look at our roles today and find out how we can work together.

Whether you are with Webhelp for two years or for ten, we offer the opportunity to gain valuable skills and experience you simply won’t get elsewhere – whether you are in a support role or part of the core advisor team. As a global business, we offer our people the chance to travel and work with other members of the Webhelp family around the world.

Our Locations Our Leadership

Latest Webhelp Global Careers

11 Roles currently available
Service Improvement Project Manager
Region: UK

Role Description

Service Improvement Project Manager   We currently have an opportunity for Service Improvement Project Manager paying a salary of £40,000-£45,000 plus benefits based from Sheffield.  Located close to Sheffield Arena we have access to an on-site gym, free on-site parking and subsidised restaurant.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring ...

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Customer Retention Advisor
Region: UK

Role Description

Are you looking for a Customer Retention Advisor job?  Due to continued business success and growth in Webhelp, we are currently recruiting Customer Retention Advisors for our Dearne Valley Contact Centre. With a salary of £15,704 plus additional benefits and bonus earning potential, there couldn’t be a better time to join us.   Your new company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We’...

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Collections Advisor
Region: UK

Role Description

Are you looking for a Collections Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a salary of £17,000 plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the importance of g...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Service Advisor Job?  We are currently recruiting Customer Service Advisors in our Cardiff Contact Centre.  With a salary of £15,750 plus additional benefits, there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications. Working in partnership with one of the UK’s largest online retailers, we’re always looking to b...

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Test Requisition (Don't apply)
Region: UK

Role Description

This is a test requisition that will be posted on the Webhelp careers site for a short period of time. Please do not apply. If you are looking for our vacancies please continue to scroll through the career page. Kind Regards, Iain King.

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Test Requisition (Don't apply)
Region: UK

Role Description

This is a test requisition that will be posted on the Webhelp careers site for a short period of time. Please do not apply. If you are looking for our vacancies please continue to scroll through the career page. Kind Regards, Iain King.

Read more details and apply

Learning and Development Business Partner
Region: UK

Role Description

Learning & Development Business Partner- Sheffield   We’re currently hiring a Learning & Development Business Partner to join us in our busy Amberley Street contact centre in Sheffield, paying a salary of up to £32,000 plus benefits. Situated close to Sheffield Arena we have free on-site parking, access to an on-site gym plus a subsidised restaurant. Some additional travel to support our site in Derby is also required. Who are we? As one of the UK’s fastest growing customer expe...

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Associate Recruitment Consultant
Region: UK

Role Description

Are you looking for an Internal Recruitment Job Opportunity?   We are currently recruiting for a permanent Associate Recruitment Consultant to work alongside our established team based within our Dearne Valley site. You will be based mainly within Dearne Valley but will cover some of our other locations in the surrounding area.  You must be flexible, approachable and able to represent the Recruitment department across all areas of our business.   Your New Company As one of the UK’s fa...

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Part time Customer Service Advisor
Region: UK

Role Description

Are you looking for a part time Customer Service Advisor job? Due to continued business success and growth in Webhelp, we are currently recruiting part time Customer Service Advisors for our Cardiff Contact Centre.  With a starting salary of £16,120 pro rata plus additional benefits there couldn’t be a better time to join us.   Shifts: Monday to Friday 5pm to 9pm and Saturday/Sunday 8am to 5pm or 12 to 9pm (3/4 days per week) Contracted hours – Minimum 16 hours per week Training – Full ti...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Service Advisor Job?  We are currently recruiting Customer Service Advisors in our Kilmarnock Contact Centre.  With a salary of £14,810 (£15,704 for those eligible for the national living wage), plus additional benefits, there couldn’t be a better time to join us.   Your new company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring peopl...

Read more details and apply

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