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Our Leadership

Global Management Team

Olivier Duha
Co-Founder
Matthieu Bouin
Director of Strategy and New Lines of Business
Vincent Bernard
Chief Executive Officer Webhelp France
Christine Scheffler
Chief HR Officer
David Turner
Chief Executive Officer Webhelp UK
Ronald van Schijndel
Chief Executive Officer Webhelp Nederland
Thomas Berlemann
Chief Executive Officer Germany, Austria and Switzerland
Terje Andreassen
CEO Webhelp Nordic
Jean-Baptiste Decaix
Chief Delivery Officer
Vincent Tachet
Chief Technical and Infrastructure Officer
Bruno Vaffier
CHIEF FINANCIAL OFFICER
Sandrine Asseraf
Group General Counsel
Joseph Ayala
Corporate Development Director
Etienne Turion
CEO Webhelp Enterprise
Dominique Chatelin
Chief Executive Officer Webhelp Payment Services

Management Team France

Alexander Fretti
Managing Director
Ludovic Lempire
Managing Director
Selim Zouiten
Sales Director
Hugues Beaujouan
Director Business Unit Utilities/Public Services
Olivier Poggioli
Director Business Unit Financial Services
Martial Frugier
Director of Business Units E-Commerce and Retail
Nora Boros
Director of Business Unit Travel & Tourism
Olivier Carrot
Director of the Media and Hi-Tech Business Unit
Christophe Bronner
Chief Financial Officer
Valerie Magrez
Human Resources Director
Christophe Alla
Technical and Infrastructure Director

Functional and Country Management

Philippe Broutin
CEO Maghreb
David Gillaux
Director Business Unit Utilities/Public Services
Raluca Leonte
CEO Webhelp Romania
Gilles Guerin
Director Webhelp Algeria
Julien Marchand
DIRECTOR WEBHELP MADAGASCAR
Karim Layachi
Development Director Africa

News & Insights

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Webhelp acquires Runway BPO

Webhelp reinforces its best-in-class nearshore portfolio Acquisition of Top Multilingual Customer Experience Firm Runway BPO Completed PARIS, May 16th, 2018 – Global leading BPO and customer experience company Webhelp has confirmed the acquisition of the majority of the share capital of top multilingual nearshore firm Runway BPO has been completed. Runway, which is headquartered in...

News
Artificial Intelligence: a new era of transformation for customer relations

ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL  (Catherine Fauchoux – Global Innovation Research Manager)   As European market leader in customer experience, we are conscious that Artificial Intelligence is going to transform our sector in a lasting way. Moreover, our...

Blog
The 11th NETEXPLO forum: what does it mean for Webhelp?

ARTIFICIAL INTELLIGENCE IS EVERYWHERE ON INNOVATION… BUT WITH A HUMAN FACE Sponsored by UNESCO, the NETEXPLO Forum aims to select and award the best promising innovations that will shape the uses of tomorrow. This year the prospective vision was pitched by Sandrine Cathleat, VP...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

Case Studies
Post Office Limited®

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