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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Respect for our people has always been essential to Webhelp’s success – it’s a value we share across the entire global organisation. We treat our contact centre colleagues the same way we treat our customers – with respect and appreciation.

Our Values Visit Webhelp Careers

Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique contact centre experience – just like we do for our customers.

Take a look at our contact centre jobs today and find out how we can work together.

Whether you are with Webhelp for two years or for ten, we offer the opportunity to gain valuable skills and experience you simply won’t get elsewhere – whether you are in a support role or part of the core advisor team. As a global business, we offer our people the chance to travel and work with other members of the Webhelp family around the world.

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Latest Webhelp Global Careers

11 Roles currently available
Customer Service Advisor (Spanish Speaking)
Region: UK

Role Description

Customer Service Advisor – Spanish Speaker – Full Time     Looking for a Customer Service Advisor job?  Do you have excellent use of the Spanish language? Due to continued business success and growth in Webhelp UK, we are currently recruiting Spanish speaking Customer Service Advisors for our Derby contact centre. You will be working within our customer service team, dealing with customers located in Spain.  With a starting salary of £17,000 per annum and excellent additional campaign spec...

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Learning and Development Business Partner
Region: UK

Role Description

Learning & Development Business Partner- Dearne Valley   We’re currently hiring a Learning & Development Business Partner to join us in our busy Dearne Valley site, paying a salary of up to £28,000 plus benefits. We have free on-site parking, subsidised restaurant and the opportunity to join our modern,vibrant and energetic environment. Who Are We? As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communica...

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Part Time Associate Resourcer
Region: UK

Role Description

Part Time Associate Resourcer Falkirk Webhelp UK currently have exciting job opportunities to be part of our busy Falkirk Recruitment Team on a part time basis, offering a pro-rata salary of £16,000 plus excellent benefits package. The Associate Resourcer is responsible for providing an effective screening and selection process for all candidates applying for vacancies advertised across the Webhelp network nationwide. Your New Company As one of the UK’s fastest growing custom...

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Associate Resource Consultant
Region: UK

Role Description

Associate Resource Consultant Falkirk Webhelp UK currently have exciting job opportunities to be part of our busy Falkirk Recruitment Team, offering a salary of £16,000 plus excellent benefits package. The Associate Resource Consultant is responsible for providing an effective screening and selection process for all candidates applying for vacancies advertised across the Webhelp network nationwide. Your New Company As one of the UK’s fastest growing customer experience outsou...

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Senior Operations Manager
Region: UK

Role Description

Senior Operations Manager - Cardiff   We're currently hiring within our Cardiff location offering a salary of up to £38,000 with the ability to increase your earnings by an additional £1,000 per month based on performance. Located close to the Principality Stadium we are in the heart of Cardiff City Centre with great commuter links and fantastic amenities on our door step.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way...

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Real Time Analyst
Region: UK

Role Description

Real Time Analyst Sheffield   Webhelp have an exciting opportunity in our Sheffield contact centre for a Real Time Analyst to join our team offering a salary of £21,000. Based near Sheffield Arena we have free on-site parking, access to an on-site gym and a subsidised restaurant.   Who Are We?   As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who ...

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Head Sales Team Manager
Region: UK

Role Description

Head Sales Team Manager   We have a new job opportunity for a Head Sales Team Manager to join our award winning, market leading global business in Sheffield offering a basic salary up to £23,000 plus on target earnings of up to £6,000.   Located close to Sheffield Arena we offer free on-site parking, access to our on-site gym and subsidised restaurant. This key role will operate as part of the management team supporting one of Webhelps largest international clients within the mobile telec...

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Part Time Customer Retention Advisor
Region: UK

Role Description

Are you looking for a Part Time Customer Retention Advisor job?  Due to continued business success and growth in Webhelp, we are currently recruiting Part Time Customer Retention Advisors for our Dearne Valley Contact Centre. With a salary of £15,704 pro rata plus additional benefits and bonus earning potential, there couldn’t be a better time to join us. Required working hours are: Saturday 9am to 6pm and Sunday 10am to 5pm with the option of working additional days Monday to Friday fro...

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Collections Advisor
Region: UK

Role Description

Are you looking for a Collections Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a salary of £17,000 plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the importance of g...

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Team Leader
Region: UK

Role Description

Are you looking for a Team Leader Job Opportunity?   We are currently recruiting for Team Leaders to be based within Cardiff City Centre.  We are offering a salary of up to £25,000 plus possible on target earnings of £3,000 per year.   Located close to the Principality Stadium we are in the heart of Cardiff City Centre with great commuter links and fantastic amenities on our door ste p. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is...

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