Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


Filter clients below
All
Fransat
Webhelp runs telesales for Fransat, and offers technical support for the service’s set-top boxes.
Crédit Agricole Consumer Finance
Webhelp offers customer service for the credit and insurance areas of Crédit Agricole, in addition to back-office support and outbound telesales.
Logitech
OKI
BONPRIX
Webhelp assists customers with orders and payments via phone and email, providing general support for the mail order and ecommerce sides of the business.
Conforama
Liu Jo
GRAS SAVOYE
We provide customer service and telesales for this insurance company, as well as back office support with claims processing.
Essent
Webhelp provides multilingual customer service to this leading energy supplier, across multiple channels.
Voyageprivé
Webhelp provides customer service to Voyageprivé, which includes handling bookings and offering information to travellers.
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Guess
La Redoute
We provide customer service for the ordering process, and support the mail order and e-commerce areas of the business.
Panasonic
Smart RX
Banque Accord
SVP
Mulberry
Xerox
Louvre Hotels
We run customer service for Louvre Hotels, which includes handling bookings and providing information to holidaymakers.
Deutsche Telekom
QuestFactory
Jimmy Choo
Marc Jacobs
Infopro Digital
FDJ
We provide customer service to those playing the lottery and purchasing tickets, as well as technical support for website users.
Asus
Orange
We provide this telecom company with customer service in the areas of billing, orders and subscriptions. Webhelp also runs outbound telesales for Orange.
Munich
HP
Webhelp provides outbound sales for HP, using telephone, email and webchat channels.
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Appart city
We provide customer service for this holiday apartment rental company, as well as placing bookings.
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Michael Kors
Comutitres
We provide assistance to customers with various areas of this public transport service, including ticket booking.
Agatha Ruiz de la Prada
Wonderbox
Lola Cruz
Canal +
Through Webhelp, Canal+ offers inbound customer service via telephone. Webhelp also provides telemarketing for Canal+ subscriptions through Télésecrétariat, and runs the company’s careers helplin
La Centrale des Marchés Privés
Boursorama
We offer assistance with customer registration on the site, handle inbound service calls, and handle enquiries via phone and webchat.
Sage
Ventadis
Groupe le Duff
Citrix
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Prêt d’Union
Webhelp runs inbound and outbound sales for Prêt d'Union’s services, and offers customers assistance with the registration process across online and telephone channels.
Chronopost
Webhelp offers customer service for claims processing and information on commercial deliveries. We also handle back office support for undelivered parcels.
France 24
Webhelp supports the channel’s subscription service and provides outbound telesales, contacting potential customers.
Direct Energy
Toshiba
Pretty Ballerinas
CSF
Closed
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
Alcatel
Webhelp handles inbound calls for Alcatel, offering customers support with billing, technical support, network information and more. We also handle sales, with both inbound and outbound capability.
Wolters Kluwer
Colis Privé
We provide customer support on deliveries and claims, and provide back office services on deliveries and undelivered parcels.
SAF
IPM
We handle customer service, telesales and outbound mail for this innovative interactive kiosk provider.
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Coach NY
Cisco
Symantec

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
News
Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom Group Inc. (NYSE: OMC). By joining forces with Sellbytel, Webhelp expands its geographic footprint...

Blog
International B2B e-commerce: 5 pitfalls and 5 good practices

Increasing numbers of B2B businesses both large and small are setting their sights on trading internationally through an e-commerce platform. To give yourself the best chance of making a decent fist of it, Axel Mouquet, Development Director of Webhelp Payment Services, proffers his advice and...

News
Webhelp Payment Services wins a Mirakl Partner Awards

Webhelp Payment Services has been awarded « ISV Partner of the Year » at the Marketplace&Platform Summit by Mirakl, which took place this June 7th in Paris. This award is shared with our German client, Conrad Electronics, and their amazing B2B Marketplace Project. We have produced this...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

Case Studies
Post Office Limited®

...

×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook