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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Respect for our people has always been essential to Webhelp’s success – it’s a value we share across the entire global organisation. We treat our contact centre colleagues the same way we treat our customers – with respect and appreciation.

Our Values Visit Webhelp Careers

Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique contact centre experience – just like we do for our customers.

Take a look at our contact centre jobs today and find out how we can work together.

Whether you are with Webhelp for two years or for ten, we offer the opportunity to gain valuable skills and experience you simply won’t get elsewhere – whether you are in a support role or part of the core advisor team. As a global business, we offer our people the chance to travel and work with other members of the Webhelp family around the world.

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Latest Webhelp Global Careers

11 Roles currently available
Learning and Development Coach
Region: UK

Role Description

Learning and Development Coach Kilmarnock   We are currently recruiting Learning and Development Coaches to join us within our Kilmarnock site paying a salary of £19,200.   Reporting into the Coaching Specialist you will support employees to drive improvements through effective coaching, influencing and the implementation of achievable development plans.     Who are we? As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-ch...

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Sales Advisor
Region: UK

Role Description

We are currently recruiting Sales Advisors in our Derby Contact Centre.  With a salary of £15,770 plus 25% OTE and additional benefits, this is a new opportunity. Working hours are: Monday to Thursday 11:30am-8pm                                 Friday 9:30am-6pm The role is starting as a fixed term contract.   Working in partnership with a well-known financial services provider, who specialise in selling insurance and other financial services, we’re looking to bring people on board who u...

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Collections Advisor
Region: UK

Role Description

Are you looking for a Collections Advisor job? We are currently recruiting for our Kilmarnock contact centre. With a starting salary of £14,810 (£15,704 for those eligible for the national living wage) plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand ...

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Recruitment Consultant
Region: UK

Role Description

Recruitment Consultant -Sheffield   We are currently recruiting for a Recruitment Consultant on a 6 month fixed term contract, paying a salary of £18,000 plus excellent benefits package. Based within our Sheffield site (close to Sheffield Arena), you must be flexible to cover other locations, approachable and able to represent the Recruitment department across all areas of our business.   Your New Role Reporting to the UK Recruitment Delivery Manager, you will work with the on-site ...

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Complaints Handler
Region: UK

Role Description

Are you looking for a Complaints Handler job?  We are currently recruiting Complaints Handlers in our Glasgow Contact Centre.  With a salary of £16,500, plus additional benefits, there couldn’t be a better time to join us. Our operational hours are Monday to Friday 9am to 5.30pm.   Your new company Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications. Working in partnership with one of the UK’s largest...

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Team Leader
Region: UK

Role Description

Are you looking for a Team Leader Job Opportunity?   We are currently recruiting for Team Leaders to join us in our busy Dearne Valley contact centre, paying a salary of up to £19,878 plus excellent bonus and benefits.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the cu...

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Senior Quality Operations Manager
Region: UK

Role Description

We currently have a job opportunity for Senior Quality Operations Manager paying a salary of up to £42,000 per annum based from our Amberley Street site Sheffield. Webhelp is located close to Sheffield Arena and have on-site access to a gym, free parking and subsidised restaurant.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on boar...

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Senior Collections Manager
Region: UK

Role Description

Senior Collections Manager    Webhelp UK, have an exciting opportunity for a Senior Collections Manager to join us in our Sheffield site (located near Sheffield Arena) paying a salary of up to £35,000 plus free on-site parking, access to an on-site gym and an excellent benefits package.    Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We’re always looking to bring peopl...

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Operations Manager
Region: UK

Role Description

Are you looking for a Sales Operations Manager Job Opportunity?   We are currently recruiting for a Sales Operations Manager paying a salary of up to £30,000, plus on target bonus of £12,000 and an excellent benefits package, to be based within our Dearne Valley contact centre. Working for Webhelp UK on behalf of one of our valued clients, a respected market leader in the communications industry, this is an exciting opportunity to work with the Head of Sales in shaping the success and futur...

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Social Media Manager
Region: UK

Role Description

Social Media Manager Glasgow   We are currently recruiting for a Social Media Manager, based within the Glasgow City Centre area with UK and international travel. Offering a competitive salary plus excellent benefits package, this key role will operate as part of a small team who support one of Webhelp’s largest international accounts within the aviation sector, to ensure we achieve all client metrics and satisfaction.   Your New Company As one of the UK’s fastest growing customer exp...

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