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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


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Liu Jo
Guess
Closed
Logitech
OKI
Mulberry
Jimmy Choo
Munich
Pretty Ballerinas
Agatha Ruiz de la Prada
Lola Cruz
Smart RX
Conforama
SVP
Groupe le Duff
Deutsche Telekom
Ventadis
QuestFactory
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Banque Accord
Infopro Digital
CSF
Asus
La Centrale des Marchés Privés
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Direct Energy
Wonderbox
Sage
HP
Webhelp provides outbound sales for HP, using telephone, email and webchat channels.
Cisco
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Philips Lighting
Citrix
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Philips Professional Display Solutions
Wolters Kluwer
Panasonic
SAF
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
Xerox
Toshiba
Coach NY
Marc Jacobs
Michael Kors
Symantec

News & Insights

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News
Webhelp Becomes Key Player in Regtech BPO with Acquisition of GreenPoint

  Leading global customer experience and BPO company, Webhelp, has announced the acquisition of top French firm, GreenPoint. GreenPoint is a pioneer in digital and mobile management of Know Your Customer (KYC), digital processing of customers’ records and customer on-boarding.  The company is experiencing rapid growth as demand for compliant digital and mobile solutions for  customer...

News
Leading business process outsourcer Webhelp officially unveils new site in Riga

RIGA, AUGUST 24, 2017. Leading global business process outsourcing and customer experience expert Webhelp, officially unveils a new site in the capital of Latvia, Riga to create more than 200 jobs by the end of the year. It allows Webhelp to expand and offer Russian language capability from a new...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

Blog
Are High Street Stores Now The Weakest Link For Retailers?

As I have often detailed here, omnichannel is here to stay. Customer expectations today demand that the experience they have of a brand is just as good online as offline and however they choose to communicate, the service will be great. That’s what customers expect today, but for many brands...