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Digital Transformation and the Future of Customer Experience Management – Webhelp invites 50 startups to Viva Technology Summit 2016

News
21st June 2016

From June 30 to July 2 the Viva Technology Summit will arrive in Paris. The conference connects pioneering startups with established companies and also investors to jointly accelerate the topic of Digital Transformation. More than 5,000 startups will take part in a series of workshops and presentations and more than 30,000 visitors are expected.

In addition to companies like Orange, BNP Paribas and Accor Hotels, Webhelp will lead one of the 20 “Labs” which will showcase the future of customer experience alongside 50 selected startups. The Webhelp Lab will be a place to explore and discuss:

Social Selling – social media be used as a sales tool
Artificial Intelligence – Next level customer experience
Big Data + Customer Experience = A big experience?
Virtual Reality – investing in the future whilst remaining profitable

For Webhelp, supporting startups is part of our commitment to enabling our customers with the very best technology. Webhelp contributes to the development, exchange and implementation of innovative technologies and solutions. The Webhelp research team continually monitors the latest trends and technologies which can add value to the design of an optimal customer experience.

In addition, our own startup past is still not too long ago – we were able to develop in 15 years to become one of the largest and most successful companies in the industry, due largely to digital progression.

Viva Technology Summit:
Organizer: Publicis Groupe and Les Echos
Location: Viva Technology Paris, Paris Expo Porte de Versailles, 1 Place de la Porte de Versailles, 75015 Paris
Date: June 30 until July 2, 2016
Info and tickets: http://www.vivatechnologyparis.com/


Article by: Nupur Chatterjee

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