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Webhelp on growth trajectory: Expanding its position as a leading innovator with the acquisition of Ocon

  Webhelp, global provider of business process outsourcing services (BPO), has announced the acquisition of Ocon Office Concept GmbH, a state of...

News
Webhelp Boosts Technology Enabler Pedigree with Acquisition of MyStudioFactory

Leading global customer experience and business process outsourcing company, Webhelp, has announced...

News
Growth Continues with Launch of Webhelp Nordic

Acquisition of Top Nordic Customer Experience Firm GoExcellent Completed Leading global customer...

News
Webhelp selected by Unilever to deliver European customer contact services

FALKIRK, July 13, 2016 - Global customer experience and business process outsourcer, Webhelp, has...

News
Webhelp Names IADVIZE As The Overall Customer Experience Challenge Winner At VIVA TECHNOLOGY 2016

PARIS, July 7, 2016 - Webhelp has announced the winners of the six customer experience challenges...

Blog
Are High Street Stores Now The Weakest Link For Retailers?

As I have often detailed here, omnichannel is here to stay. Customer expectations today demand that the experience they have of a brand is just as...

News
Webhelp Explores The Future Of Bots at VIVA TECHNOLOGY PARIS 2016

PARIS, JUNE 27, 2016 - Webhelp will explore the future of bots and how the world of customer...

News
Webhelp reaches US$1bn turnover with acquisition of leading Scandinavian customer experience company

PARIS, June 23, 2016 – Leading global customer experience company, Webhelp, has today announced...

Blog
Is the future of the customer experience in the hands of new technology?

The extent to which the introduction of new technologies may affect the customer and the business...

Blog
How customers react to poor service

The fact that good customer service is important to the success of a company should now be common...

News
Digital Transformation and the Future of Customer Experience Management – Webhelp invites 50 startups to Viva Technology Summit 2016

From June 30 to July 2 the Viva Technology Summit will arrive in Paris. The conference connects...

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