Today’s B2B customers won’t settle for second best. Influenced by consumer brands that have invested heavily in data-driven customer segmentation, they expect the same from you. Let them down and sales will suffer. Your challenge is to match the customer experience they receive from their mobile phone provider or online retailer – personalised, proactive and informed. Achieving that across your whole customer base – including those whose spend doesn’t warrant attention from traditional field sales or B2B account management teams – is our speciality.
Webhelp is working with B2B clients – from SMEs to multi-nationals – to grow profitable sales and deliver loyalty-building service.