Thomas has been with Webhelp since 2010. He currently divides his time between driving BD & Marketing activities for Webhelp NL and the day-to-day management of Xtrasource, a company Webhelp acquired in 2014. Within Webhelp Thomas is focused on the customer journey and how the role of Webhelp is changing from a call center services provider to a BPO solutions provider.
At Xtrasource Thomas’ primary focus is on growing the business and ensuring that the services, concepts and priorities of Webhelp and Xtrasource continue to remain aligned. Xtrasource specialises in providing multi-lingual technical and product support.
Previously, Thomas worked as a consultant at Bain & Company. Thomas graduated cum laude in International Business before going on to complete his MBA at George Washington University in the United States.