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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Respect for our people has always been essential to Webhelp’s success – it’s a value we share across the entire global organisation. We treat our colleagues the same way we treat our customers – with respect and appreciation.

Our Values

Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

Take a look at our roles today and find out how we can work together.

Whether you are with Webhelp for two years or for ten, we offer the opportunity to gain valuable skills and experience you simply won’t get elsewhere – whether you are in a support role or part of the core advisor team. As a global business, we offer our people the chance to travel and work with other members of the Webhelp family around the world.

Our Locations Our Leadership

Latest Webhelp Global Careers

11 Roles currently available
Head Of Account
Region: UK

Role Description

Head of Account An exciting job opportunity has arisen to join Webhelp as Head of Account managing one of our strategic client relationships within operations. This is a senior leadership role offering a highly competitive remuneration salary of up to £70,000 plus extensive benefits. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on ...

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Quality Calibrator
Region: UK

Role Description

Quality Calibrator  Kilmarnock   Are you looking for a new career opportunity within a multinational company?   We are currently recruiting a Quality Calibrator to join us within our Kilmarnock site paying a salary of £19,200 plus excellent benefits package.   Who are we? As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the impor...

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Operations Manager
Region: UK

Role Description

Operations Manager-Derby We're currently hiring for an Operations Manager to join us within our busy, modern and vibrant Derby Contact Centre. You will be rewarded with a starting salary  of £31,356.   Located near to Pride Park Stadium we offer a wide range of benefits including free on-site parking, subsidised restaurant, a generous holiday allowance and various discounts and cycle to work schemes. Who Are We? As one of the UK’s fastest growing customer experience outsourcers, ...

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Senior Operations Manager
Region: UK

Role Description

Senior Operations Manager - Kilmarnock   We're currently hiring within our Kilmarnock Contact Centre offering a salary of up to £35,000 depending on experience, with the ability to increase your earnings based on performance.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting...

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Associate Recruitment Consultant
Region: UK

Role Description

Are you looking for an Internal Recruitment Job Opportunity?   We are currently recruiting for a permanent Associate Recruitment Consultant to work alongside our established teams based within our Dearne Valley or Sheffield site. You will be based mainly within either Dearne Valley or Sheffield but will cover some of our other locations in the surrounding area.  You must be flexible, approachable and able to represent the Recruitment department across all areas of our business.   Your Ne...

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Business Partner- Reward and Policy
Region: UK

Role Description

Business Partner- Reward and Policy Falkirk  We have an opportunity for a Business Partner within our Reward and Policy team to join us in Falkirk, offering a salary of up to £45,000 plus benefits and bonus.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance leading by example, putting the customer f...

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Talent Development Manager
Region: UK

Role Description

Talent Development Manager- Falkirk  An exciting new job opportunity has arisen to join Webhelp as Talent Development Manager within Falkirk location offering a competitive salary of up to £45,000 plus bonus. This role will be responsible for the management, design and delivery of strategic talent solutions in building leadership capability and strengthening the organisation talent pipeline. We are at an exciting time in our people development journey and this role will be criti...

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Customer Service Advisor – Dutch Speaking
Region: UK

Role Description

Customer Service Advisor – Dutch Speaking Do you have excellent use of the Dutch language? Webhelp UK is currently recruiting full time Dutch speaking Customer Service Advisors for our Derby contact centre. You will be working with one of our valued clients Eurostar, one of Europe’s most loved travel brands.  With a starting salary of £22,000 per annum and excellent benefits, this really is an excellent opportunity. About Webhelp UK Webhelp UK is one of the UK’s fastest growing custo...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Service Advisor job? Webhelp UK is currently recruiting Full Time Customer Service Advisors for our Derby contact centre. You will be working with one of our valued clients Eurostar, one of Europe’s most loved travel brands.  With a starting salary of £18,000 per annum and excellent benefits, this really is an excellent opportunity. About Webhelp UK Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an e...

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Head Manager
Region: UK

Role Description

 Head Manager - Sheffield   We have exciting opportunities for Head Managers to join us within our Sheffield site offering a salary of up to £25,000 plus benefits. Located close to Sheffield Arena we have access to an on-site gym, free on-site parking and subsidised restaurant.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who u...

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