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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

Take a look at our roles today and find out how we can work together.

Latest Webhelp Global Careers

11 Roles currently available
Collections Advisor
Region: UK

Role Description

Are you looking for a Collections Advisor job? We are currently recruiting for our Cardiff contact centre in the heart of the city centre on St Mary Street. With a starting salary of £16,120 plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the importa...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Sales or Service Advisor job? Due to continued business success and growth in Webhelp, we are currently recruiting Customer Advisors for our Cardiff Contact Centre.  With a starting salary of £16,120 plus additional benefits and bonus earning potential, there couldn’t be a better time to join us. Your new company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We’re...

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Customer Service Advisor
Region: UK

Role Description

Are you looking for a Customer Service Advisor Job?  We are currently recruiting Customer Service Advisors in our Cardiff Contact Centre.  With a salary of £15,000 plus additional benefits, there couldn’t be a better time to join us.   Your new company   Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications. Working in partnership with one of the UK’s largest online retailers, we’re always looking t...

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Social Media Advisor
Region: UK

Role Description

Are you looking for a Social Media Advisor job?  We are currently recruiting Social Media Advisor, to join our Cardiff contact centre.  With a salary of £15,000 plus additional benefits, there couldn’t be a better time to join us. Your new company Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications. Working in partnership with one of the UK’s largest online retailers, we’re looking to bring...

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Head of Quality
Region: UK

Role Description

We are currently recruiting for Head of Quality based in the Falkirk offering a salary of up to £55,000 per annum (depending on experience) along with added benefits. Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance of leading by example, putting the customer first, and who want to join the team to deli...

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Collections Account Advisor
Region: UK

Role Description

Are you looking for an Outbound Customer Service Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a starting salary of £15,580 plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who unders...

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Senior Quality Manager
Region: UK

Role Description

We currently have a job opportunity for Senior Quality Manager to join our established quality team paying a salary of upto £40,000 per annum DOE based from our Amberley Street site Sheffield. Webhelp is located close to Sheffield Arena and have onsite access to a gym, swimming pool, free parking and subsidised restaurant.   Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We...

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Collections Advisor
Region: UK

Role Description

Are you looking for a Collections Advisor job?  We are currently recruiting for our Dearne Valley contact centre. With a starting salary between £14,560 (£14,976 for those eligible for the national living wage) to £15,308.80,  plus additional benefits there couldn’t be a better time to join us.   Your new company Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring peop...

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Test Requisition (Don't apply)
Region: UK

Role Description

This is a test requisition that will be posted on the Webhelp careers site for a short period of time. Please do not apply. If you are looking for our vacancies please continue to scroll through the career page. Kind Regards, Iain King.

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Management Development Consultant
Region: UK

Role Description

Management Development Consultant Cardiff   Are you looking for a Management Development Consultant Opportunity? We are currently recruiting for a Management Development Consultant paying a salary of up to £35,000 per annum based from our Cardiff City Centre Location (Some travel may be required). Your New Company As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We are always looking to br...

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