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Rainer Hagen

Account Director

Rainer Hagen ist seit 2009 bei Webhelp und trägt heute die ganzheitliche Verantwortung für wichtige Kunden, unter anderem im Sektor Telekommunikation. Rainer Hagen verfügt über langjährige Erfahrung in Führungspositionen unter anderem bei der Freenet AG. Hier leitete er Bereiche unterschiedlicher Funktionen, wie Finanzen und Controlling, Kundenservice, Qualitätsmanagement und Software-Entwicklung.

Branchenübergreifende und internationale Erfahrung sammelt Rainer Hagen im Bereich der Rohstoffförderung bei der Firma THOR Geophysik, wo er 1997 seine berufliche Karriere als Projektmanager begann.

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The Webhelp team will be attending the RetailWeek Live event in London on March 7th and 8th. I’ve been taking a look through the agenda to see what is being discussed and one session titled ‘The Tech your Customer Really Cares About’ really caught my eye. The constant innovation in retail technology is something that executives have to manage all the time. Whether you are managing...

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How often are travellers using digital methods? What channels are customers using most frequently? And has the internet, as many predicated, replaced the traditional travel agent?   The Travel Industry is one sector that many people believed would be disrupted the most following the...

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Brits Are Looking Forward to a Traditional Family Christmas

  Electronic devices and computer games don’t make it into top 10 of gifts   With Christmas just days away, the majority of Brits are looking forward to time with friends and family this festive period, according to the latest consumer research from customer experience expert,...

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  Are we ignoring the economic indicators and heading for a debt disaster?   Arguably the most important decision in a generation in the UK, the Brexit vote has dominated political rhetoric and news headlines in recent times, but how much of an impact is it having on our future financial...

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