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Press Releases

GoExcellent certifies SLCC and Viasat for the COPC OSP Standard*

STOCKHOLM – Pressmeddelande – 2015-01-19 GoExcellent certifies SLCC and Viasat for the COPC OSP Standard – We are happy to announce that we successfully have been able to achieve compliance for SLCC and Viasat for the COPC OSP Standard*, Release 5.1 GoExcellent certifies SLCC and Viasat for the COPC OSP Standard* GoExcellent is now re-certified […]

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GoExcellent opens Gothenburg office – recruiting starts now

STOCKHOLM – Press release – February 11th 2015. GoExcellent opens Gothenburg office GoExcellent is starting operations in Gothenburg during spring 2015. When GoExcellent opens Gothenburg office, they will be located in Gårda Park, near Ullevi and public transportation. Recruiting starts this week. – Gothenburg is a very important location for GoExcellent – and we are […]

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GoExcellent certifies Nordic assignment in the COPC OSP Standard

GoExcellent certifies Nordic assignment in the COPC OSP Standard* 2015-09-11 STOCKHOLM GoExcellent has achieved compliance for a Nordic assignment COPC OSP Standard*, Release 5.2, and is now certified. – “We started up this assignment for one of our global clients just months ago, and we are very happy to have achieved compliance in such a […]

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Leading business process outsourcer Webhelp officially unveils new site in Riga

RIGA, AUGUST 24, 2017. Leading global business process outsourcing and customer experience expert Webhelp, officially unveils a new site in the capital of Latvia, Riga to create more than 200 jobs by the end of the year. It allows Webhelp to expand and offer Russian language capability from a new base in the EU. With […]

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Online Shopping Makes UK Consumers Happy

  98% said they were satisfied with their most recent purchase 94% said their customer experience was either good or excellent  Online retailers are definitely getting it right in the UK according to the latest consumer research from global customer experience expert, Webhelp. The company asked 500 UK adults about their experiences of online shopping. […]

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Brits Are Looking Forward to a Traditional Family Christmas

  Electronic devices and computer games don’t make it into top 10 of gifts   With Christmas just days away, the majority of Brits are looking forward to time with friends and family this festive period, according to the latest consumer research from customer experience expert, Webhelp. An online survey of 500 UK adults revealed that 89% of people are planning to spend time with family...

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Three Quarters of Brits Say Brexit Vote Hasn’t Changed Their Attitude to Credit

  Are we ignoring the economic indicators and heading for a debt disaster?   Arguably the most important decision in a generation in the UK, the Brexit vote has dominated political rhetoric and news headlines in recent times, but how much of an impact is it having on our future financial...

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Cloud Technology: Why you should be investing

In the wake of the Forbes Cloud 100, our Innovation Director Dave Pattman looks at cloud technology. Specifically, its role in a surprisingly diverse range of sectors, including business process management and data and analytics. To learn more about why you need to be investing in the cloud,...

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Dear Data... How Analytics Driven Techniques are Reviving Sales Potential The outbound telemarketing industry is in the throes of change. With the emergence of regulation and the option for customers to ‘opt out of contact’, the sector needs to sharpen its approach and respect its main asset...